Comments on: LifeLock: Just Say You’re a Victim http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/ Exposing the strings and catches buried in the fine print. Thu, 09 Feb 2012 19:52:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Edgar http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/comment-page-1/#comment-133359 Edgar Fri, 11 Jul 2008 18:16:19 +0000 http://www.mouseprint.org/?p=384#comment-133359 This comment is from: Jack S. Quoting the comment above "Any time you close an account from a company that bills you on a regular basis for a product or service,you should safe guard yourself by contacting your credit card co. and have your account number changed.If you don’t change your account number, you can expect to be billed FOREVER!!" Most credit card companies allow a company to charge your NEW card number at least once. Sounds really crazy but it is true. And if you call them they will tell you that. The credit card companies I have had that problem with simply say it is not their problem and to contact the offending company instead. So be aware of this before hand. Get a reference number if you cancel something by phone or online and that will help if you have to do it again. This comment is from: Jack S.

Quoting the comment above “Any time you close an account from a company that bills you on a regular basis for a product or service,you should safe guard yourself by contacting your credit card co. and have your account number changed.If you don’t change your account number, you can expect to be billed FOREVER!!”

Most credit card companies allow a company to charge your NEW card number at least once. Sounds really crazy but it is true. And if you call them they will tell you that. The credit card companies I have had that problem with simply say it is not their problem and to contact the offending company instead. So be aware of this before hand. Get a reference number if you cancel something by phone or online and that will help if you have to do it again.

]]> By: alexander http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/comment-page-1/#comment-124872 alexander Tue, 17 Jun 2008 16:25:18 +0000 http://www.mouseprint.org/?p=384#comment-124872 Any time you close an account from a company that bills you on a regular basis for a product or service,you should safe guard yourself by contacting your credit card co. and have your account number changed.If you don't change your account number, you can expect to be billed FOREVER!! DO IT NOW! Any time you close an account from a company that bills you on a regular basis for a product or service,you should safe guard yourself by contacting your credit card co. and have your account number changed.If you don’t change your account number, you can expect to be billed FOREVER!!
DO IT NOW!

]]> By: David Paris http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/comment-page-1/#comment-106456 David Paris Tue, 22 Apr 2008 16:31:07 +0000 http://www.mouseprint.org/?p=384#comment-106456 If you are interested in learning about two class action lawsuits that have been filed against LifeLock, on behalf of subscribers (not the Experian case) - check out www.lifelockclassaction.com If you are interested in learning about two class action lawsuits that have been filed against LifeLock, on behalf of subscribers (not the Experian case) – check out http://www.lifelockclassaction.com

]]> By: Ken http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/comment-page-1/#comment-87224 Ken Sat, 01 Mar 2008 16:00:36 +0000 http://www.mouseprint.org/?p=384#comment-87224 Russ, when you cancel service keep an eye on your account you used to pay for the service. I closed my account with them, then when the renewal date came up, they charged my credit card with the annual fee. Even though I did not want their services and closed the account, they said they must have contacted me to get authorization for the credit card. Was all BS. Took multiple phone calls and a couple of months to get the full amount back. (Of course, they said in the meantime that they were protecting my accounts, so they should not have to refund that amount.) Russ, when you cancel service keep an eye on your account you used to pay for the service. I closed my account with them, then when the renewal date came up, they charged my credit card with the annual fee. Even though I did not want their services and closed the account, they said they must have contacted me to get authorization for the credit card. Was all BS. Took multiple phone calls and a couple of months to get the full amount back. (Of course, they said in the meantime that they were protecting my accounts, so they should not have to refund that amount.)

]]> By: Russ http://www.mouseprint.org/2008/02/25/lifelock-just-say-youre-a-victim/comment-page-1/#comment-86934 Russ Fri, 29 Feb 2008 17:22:40 +0000 http://www.mouseprint.org/?p=384#comment-86934 I was a happy Lifelock customer until I needed to change my email address. Guess what? They don't allow that, at all! They quoted all kinds of security reasons as an excuse for their site's lack of flexibility. I've changed the email address at all my banks without any problem, you'd think they'd be aware of a security problem if one existed. Now I get to test out one of Lifelock's claims; a refund when I cancel service. Lifelock, ...just say NO. I was a happy Lifelock customer until I needed to change my email address. Guess what? They don’t allow that, at all! They quoted all kinds of security reasons as an excuse for their site’s lack of flexibility. I’ve changed the email address at all my banks without any problem, you’d think they’d be aware of a security problem if one existed. Now I get to test out one of Lifelock’s claims; a refund when I cancel service.

Lifelock, …just say NO.

]]>