Comments on: Costco Encourages Rebate Honesty

By: Charlie

Charlie — Tue, 21 Jul 2009 05:20:22 +0000

Last year I purchased an air conditioner at Costco, sent in the $20 mfgr’s rebate form, and within a week or two of my purchase, decided to return the unopened, unused A/C to Costco because I just didn’t need it after all. When the $20 rebate check arrived in the mail a few weeks later, I sent it back to Costco. To me, keeping $20 for something you are fully refunded for is no better than stealing. It is simply unethical and wrong and anyone who says otherwise is deluding themselves. That $20 comes from somewhere, and ultimately everyone’s prices will rise to reflect the loss of $20 multiplied by the number of unethical people who decide to pocket it. The end of the story is that a few weeks after returning the check, I actually received a thank you letter from Costco saying thanks for returning the check, and praising me for being so honest and doing something that most people would not do in this day and age. This token affirmation that I am an honest and ethical person was worth far more than the lousy $20 would have been. Sadly, I am sure I am in the tiny minority on this issue.

By: Tom

Tom — Tue, 31 Mar 2009 13:31:13 +0000

I like Costco, I am consistently surprised that at a so-called Warehouse with no service, actually find employes that know FAR more about electronics/computers than at so called specialty retailers like Best Buy (HATE Best Buy, high prices, rip-off extended warranty and restocking fees on some returns.)
Even if same price or close to it, I would buy at Costco, they respect the consumer.. (And yes… the one time I returned a DVD burner that was acting up 4months later, I DID return the rebate… it is called KARMA!!!!!!!)

By: Joe Mama

Joe Mama — Tue, 16 Dec 2008 07:42:07 +0000

Why not just have a built-in instant rebate at the register?

By: Carla

Carla — Tue, 09 Dec 2008 17:01:21 +0000

Ugh…I missed a similar comment by Sherry…sorry for the repeat, folks.

By: Carla

Carla — Tue, 09 Dec 2008 16:55:34 +0000

Ok…how about this? What if the rebate was provided by the MANUFACTUER? Does this mean that Cosco get the money for said rebate instead of being returned to Manufactuer?