Comments on: Staples Easy Rebates: Now Harder to Cash

By: LD

LD — Mon, 06 Dec 2010 21:14:25 +0000

We received a Staples rebate card for $60. I used almost $30 in one place, no problem then tried to use it as a split at the grocery store on an almost $90 charge, and the entire thing got paid! I know I’m on the opposite end of the spectrum here, but ?? That’s not what is supposed to happen. Tried to call Staples to find out why it went thru, and they wouldn’t talk to me w/out giving them personal info. Er, no, not going to happen. How can more money than is left on the card go thru on a prepaid card? And what happens now? Has anyone else encountered this?

By: Coups

Coups — Wed, 21 Jul 2010 17:33:04 +0000

I’ve never had a problem with rebate cards. I don’t know about you, but I keep my receipts for the purchases I make with a rebate card in order to have the correct balance. I know it may sounds neurotic, but it does keep me from experiencing the frustrations of not knowing how much is left on a card. Usually, I find a great use for rebate cards: groceries. Most places will let you do split tender and its better to put that rebate money towards food than a video game or a new pair of shoes. Just saying.

By: Kevin McCollister

Kevin McCollister — Thu, 01 Jul 2010 14:19:06 +0000

I get the rebate cards all the time and I just had one expire, I called the number on the back of the card, they verified my information and reissued a new card, no problem. I have never had a problem at the terminal with their cards.

By: Bonnie J

Bonnie J — Wed, 14 Apr 2010 17:25:16 +0000

I had a Staples Rebate card and, after trying to use it at two large retailers unsuccessfully, gave up. When I purchased something at Staples and tried to use the card, I was told it had expired 5 weeks earlier – there was an expiration date on the card that I didn’t see. I called the number on the back of the card and the rep said she would send me out a check. I didn’t expect it to be so easy. Thanks Staples for the good service

By: charles kastrenos

charles kastrenos — Thu, 07 Jan 2010 21:53:46 +0000

redeem all credits right at the store. i got a mess of paper receipts and total confusion. please please please get new software and make it simple to get all rewards w/o so much hassle.get some of those nerds busy and remind them of the KISS principle…