The folks who bring you SuperPages (yellow pages) are now trying to help you buy a used car via their new site EveryCarListed.com . As an inducement, they promise you a free vehicle warranty with every qualified purchase:
The actual guarantee in most cases is for 90 days or 3000 miles, whichever comes first. It also only comes on cars under $60,000 and nine years old or less. But, you will likely have a costly surprise when you try to make your first claim:
“The Warranty is subject to a $100 deductible per service visit and a maximum liability for the life of the Service Contract of the trade in value of the vehicle you purchase or $3,000, whichever is less.” [See terms and conditions.]
Also, the warranty is not bumper to bumper, but only covers certain parts:
Engine, turbocharger, transmission, transfer case, and drive axle
There is a long list of exclusions (if you are lucky enough to find the actual contract), including one you might not expect on a used vehicle:
Particularly for a just-purchased used car, you don’t always know what’s wrong with it until after you drive it awhile. And a part rarely goes from being perfectly fine one day to being dead the next. So might those less obvious defects be excluded? One would hope that the company behind the service contract wouldn’t use that provision or others to weasel out of paying for particular repairs.
So what company backs up this guarantee? Warrantech. Never heard of them? You should have. The Better Business Bureau in Texas where the company is headquartered certain has, and has given the company its lowest rating.
“The majority of Warrantech automobile warranty complaints center on deceptive and ambiguous language in the contract and refusal to pay valid claims. ” See full BBB report.
Sometimes, you get what you pay for. But you really have nothing to lose other than your “peace of mind” in being protected should you have a claim.