Thanks to all for making comments. It does help to read others frustrations, who are having the same issues. I have had my phone for about 4 years now. I have no contract with at&t/ Cingular right now. I have been thinking of picking up a new contract just to have a new phone. I was hoping that at&t would offer a special contract for us who have no contract to keep us interested in their service. Sort of meet us halfway. It is hard to give up 1150 min and service after 7pm free for 59.99. Somehow getting only 700 min, paying 16.99 more a month for service after 7 pm for a family plan, and another 10 dollars a month for service plus activation fees just doesn't make that new phone worth it. I have had no problems with service until just the last 2 weeks. Have full charged battery and all of a sudden my call drops and a red stop sign with no service comes up. I have noticed that my anntena has for some reason dropped down to two bars. I have been on calls in this same area 3 times a day at the same time of day for 4 yrs now with no dropped service or any reception problems until the last 2 weeks. I then started looking on the internet, since I have heard a lot of talk about people saying they will not pick up the new at&t/Cingular service when their contract is up, wondering what problems people are having. I logged into my account to talk with a service tech about my problem and found it was a lot harder to do since I last asked a question in this way. I finally got to where I needed to be, only to find out it was after hrs. I then saw my bill that is coming in the mail with an extra 49.95 charge on it. I contacted at&t/Cingular the next day to find out what that was for. They had no idea and took the charge off. Very good coustomer service I felt. I was a little bit nervous since I had many problems when I first took my contract out while it was under just AT&T. Had to call every month waiting for 20 min to 45 min even an hr one time to speak with someone to have my phone bill straightened out. I was always satisfied and had no problems getting my account changed to the correct amount, but I had to put the time into it to get it done. When Cingular took over never had an overage on my bill that I had to call about until this last bill. Now I am wondering should I swtich carriers or stay!!!! Thanks to all for reading my drawn out paragraph.