I've found buy.com to be a good company one of the best I've delt with in fact. But watch the free shipping, the default is a step up for faster shipping and it charges shipping. Just click the free shipping and you get free shipping. I bought a wireless card a while back that would not install on my computer. I used the site to return the card, very easy to use, printed out a pre paid UPS sticker and credit was given with absolutly no hassels. Try that with other online merchants and see what happens. My worst experience with online companies, Tiger Direct, never did get the rebates they promised.