Hello, That add is so true. Your "Facts are exactly right."As A former car salesman for 5 years selling dodge, jeep and chrysler vehicles,we were told to ease the customers into making an on-the-spot purchase try to calm them down with the idea that they can return it if they arent satisfied. Twice there we 2 different shoppers who came back to return their car and were shocked that we were not going to "fully refund them." They demanded to speak to the manager but then he came over and tried to talk them into keeping the car. He even offered them an extra savings of $1000. They refused.