Toys R Us does not price match their own current online selling price.
I purchased a Medela Pump for $179.97 on 26th March 2010. On the 1st March 2010 there is an
additional $20 off promo. So I naively contact customer service
thinking that they will honor the adjustment but boy was I wrong. They told me they
cannot do an adjustment for $20 since the current selling price is a promo. To me, the consumer
the bottom line is the selling price is $159.97, it makes no difference whether it is a promo or
otherwise.
Btw the promo price ends 31st Dec 2010 so its not like its going to expire any time soon.
I don't have any confidence buying at Toys R Us as it would mean hanging on to unopened items
and if there is a promo within a week, return the item for a refund and repurchase
with the promo price. The rep suggested I do a return and re-purchase which will not work now
since the item is opened. I think I'll take this further and fight Toys R Us for the principle.

Go figure and they can't just do an adjustment.