I am totally behind the JCPenney policy. I purchased a pair of sweat pants at Marshalls. I took them home - made alterations - THEN noticed there was a stain in the crotch area. These were obviously worn. I had already altered them, so I could not return them. Many people wear then return items. We need to be more careful when purchasing - although I don't think it's WRONG to assume that an item you are purchasing should be new and unused.

As far as consumables - I have gone back to grocery stores to return items that I just bought and are passed their expiration date. This is more about principal. They should not have expired items on their shelves. Again - as consumers, unfortunately, we need to be more observant when buying items.

I also purchased a small container of nutmeg once. When I got home, I noticed that the cardboard seal under the cap had been broken. Now when I buy things in plastic jars, I ALWAYS open them to make sure they have not been opened or tamperd with.