All those here claiming Woot customer service is GREAT, must be Woot employees or their PR agency! There is a reason they have a C minus rating with the Better Business Bureau! I ordered a camera that NEVER arrived. This was my second order with them. Woot customer service would NOT respond to complaints other than giving me a darn complaint number. Customer service phone number does NOT exist. Fed Ex SmartPost, not so smart either. Their "money back guarantee" apparently also does NOT exist. Someone at the Garland Texas Post office has my camera, but they claim all they received was a label. Yea right! So I get NO product, NO tracking, NO customer service. But my bank has NO problem charging Woot back for their non-existant customer service!