We too have been scammed by this company. We cancelled our order (don't even know how we came to be signed up w/them) over 2 months ago and are still trying to get our money back. The wife calls them almost everyday and the response is almost always one of 3 things. We've been having a problem with our network, or, it will be 7-10 days (many times) or you will see it in your account on Monday. WE are contacting ABC News 20/20, NBC's Dateline and CBS's 48 hours to see if we can get them interested. I suggest EVERYONE take this approach. To us, it's not even about the $63.95 anymore but that that there is a company out there that is allowed to continue this practice. I suspect they simply think you will get tired of calling them and just give up. Obviously it's more expensive than what they owe to get an attorney involved and I think they bank on this for just that reason. WE ARE NOT GIVING UP. We may even contact an attorney to see about a possible class action lawsuit. People like this MUST be dealt with. I for one am tired of seeing people get away with this kind of crap simply because they can! Even if ( a BIG IF) we get our money back, we’ll still pursue this in some way to help stop these people