A year and a half after I cancelled my service with seattle coffee direct, I began having charges for 79 dollars show up on my cr card. Unable to reach anyone by phone, I found my old email from them confirming the cancellation, and emailed it furious. I received(very quickly) and answer from their "president" telling me my money would be refunded within 72 hours...we are closing in on the 72 hours...no refund as of yet.