How about people stop complaining and wake up at 10am and buy tickets when every body else does? People are lazy and refuse to wake up early on a Saturday morning to buy tickets. I've seen the ticket bot that Ace Tickets and others use, and it is actually much slower than a human in buying tickets. It only gives them an edge in simulating 100's of humans. Just like most people are too lazy to fly to Sierra Leone and pan for diamonds, you pay somebody $1,000's-millions of dollars to someone who has. The same goes for tickets, you pay for the service. You are too lazy to get it yourself so you pay somebody else to do it.