I have read the other people's comments and I'm sorry about what they've expierenced. But I used to work for Circuit City in Tulsa, OK. I was there when they first introduced the 24 minute pick up or a $24 gift card. My manager was the one that was supervising over that area, which is the warehouse. The warehouse lead and the Customer Service lead where very strict on everyone to make sure they followed that. And I'll admit, it's just like in any other work place, you will run into people that work some where and doesn't give a crap because it's just a job to them. But it's kind of unfair to mark everyone that works there that way. I loved my job and I enjoyed what I did. I worked back in Merch department (your local MP3 guru) and I helped warehouse and csa's gather and get the product out. We pull the product everyday. If you ordered it at midnight, when we came in at 8am that was the first thing that was addressed, you went and grabbed those items and sat them to the side. And we have ran into those problems that the website said we had the product but we didn't because it didn't get in on the truck or it was stolen then we order it for the customer and give them more of a discount as well as the gift card. and when we had employees in warehouse refused to do their job about the 24 minute pick up, then we had to get a manager to clear the transaction and we gave it without a problem. that happened a couple of times. i even did one myself because i released it and then the ticket prints and warehouse has to grab it, scan it to release it from our system so we know that it was picked up. but when warehouse person couldn't be found anywhere because they where slacking, i gave the $24 card without a problem, apologized and found someone to release the product and gave it to the customer myself.

So this program with Ccity isn't really a joke. At least not to the stores in Tulsa but I can't speak or all the stores or the associates that work there now. And if your wondering why I said I used to work there and I thought it was so great.. I quit there yes, that was because of the decisions the CEO and other corporate heads where making at the time and I needed job security with better pay and hours. You need to understand, retail isn't exactly a good paying job with great hours, but you'll find people that enjoy that kind of work and helping people will stand it as long as they can until finacial problems happen.