I had tried their service stating that the first month was free, and could
cancel at any time. After about an hour, and seeing what they offered, I
sent a letter of cancelation, and spoke directly to someone about it.

They charged me for the year, and I spent over four months with TONS of
aggravation trying to get them to refund my money, and finally said I was
going to sue them, and they did release my money.