The tragic thing about service fees buying baseball tickets is that tickets.com is owned by mlb and mlb bought them just to free themselves from the tyranny of ticketmaster's gouging of their customers. Indeed, for the first year, buying baseball tickets from tickets.com was a completely fee-free experience. But then MLB got greedy, as they always do, and decided that it was better to squeeze their customers with fees but not have to share it with anybody else.