I wish I had seen all this before I signed up with Dish, which I just did in November. Everything seemed to go alright except when it came time to set up the antenna. I live in a mobile home and had just put on a new aluminum roof. The tech that was setting me up said that they will not install the antenna on an aluminum roof because they cannot guarantee that the seal will hold around the screws (I find this preposterous) but he said he would put the antenna on a tripod and screw it to some bricks (the bricks used in construction housing that are concrete and have holes in the middle). How these were supposed to anchor the tripod was beyond me, but I agreed. The results were laughable. the line that connects to the antenna is on the front of my mobile home and so the antenna on the tripod was placed at the front of my home about 6 feet away from the front of the house almost in the street! I asked him why the whole set up was so far from the house and he said that if it was closer they could not get a signal. If I was getting a signal from Direct TV with an antenna on the roof, why couldnt their antenna get one from the same spot but on the ground? Anyway I wound up with an antenna on a tripod that was about 5 feet high, and 6 feet from my house. An invitation for anyone to vandalize or steal it. I called the main office and asked them if there was any other option, and was told that they could do a non penetrating mount on the roof. This wound up being a large aluminum pan with the same bricks in it to hold it down and the antenna, now on a 1 foot tripod inside and all this resting on one side of the mid-line of my roof. I am still not satisfied but it works. Also, I was told that the installer was an independent contractor and that he did his own work and made his own decisions on where the equipment could be installed, and that Dish really did not have any control over his activities. After my 2 year contract is up, I am only using what i can get for free or stick to streaming TV on the internet.