I am in the same boat. I have filed, and urge everyone to file complaints with the Florida Attorney General. Go to the web site, it only takes a few minutes. There are hundreds of complaints so far, and the have been really slow to respond. They are getting flooded now, and staring to wake up. The BBB is another place to respond. The have received over 100 complaints so far. You call them and they send out a form. Call the Attorney General every week as I have done, to keep the pressure on them. If we all do it, they will be handling us full time! Lastly, you can go to tampabay.com. and read the articles. They do not have much good to say about the Attorney Generals office, and its poor response to this problem. They also reported the owner, Cyrstal Clark is due into her next court case in the end of February for [allegedly] selling drugs to an undercover police officer.