I could not be more disappointed with this company! I was looking to replace just one window in my home--the others had all been done by a previous owner with Newpro. In that initial call, I was coaxed into the in-home appt, which I knew I did not need, since I knew the size I wanted and just needed to order a single window. When the sales guys came to my house, they were disappointed to find the scope of the job and while they were pleasant, they left quickly apologizing for the miscommunication. Apparently, the appt should never have been scheduled. Turns out they only do or want to do whole house projects, including installation, at a cost, I was told of about $1000/window. Considering I could order any single window for under $200 at Home Depot and have my own installer do it for $50/hr, using Newpro did not make sense for me. All of this would have been fine, except that the day after the appt, I got a call from Newpro pushing to sell me more products, like gutters, etc. When I was asked for the second time if I'd be interested in any other services, I repeated, again, not at this time, when I heard a click. He hung up on me! No goodbye, no well thank you for thinking of Newpro and thank you for your time. The unprofessionalism is appalling. I will be complaining to the BBB and spreading the word about this company's tactics. sense for