I had a Staples Rebate card and, after trying to use it at two large retailers unsuccessfully, gave up. When I purchased something at Staples and tried to use the card, I was told it had expired 5 weeks earlier - there was an expiration date on the card that I didn't see. I called the number on the back of the card and the rep said she would send me out a check. I didn't expect it to be so easy. Thanks Staples for the good service