Can anyone tell me if in the terms of use section for the "free trial", it states that the day you sign up is included as day 1? My experience is this... I signed up on a Sunday, then cancelled the following Sunday. I was then told so rudely that I was charged the monthly fee because I was subscribed for 8 days. I've never had this type of terrible "customer service" experience in my life. No explanation was initially given until I had to drag it out of the woman. So, beware people, your free trial is for 7 days including the day that you sign up regardless if it is at 11:59 pm or not. And, if you sign up for the trial on the last day of the month, and you cancel on day "8", you will not have access to your reports, because it goes off a basis of the month you are in (As explained to me, if that makes any sense at all). I was not impressed by the services provided here, hense the cancellation, and I would strongly urge anyone else to use a different service! Sometimes all it takes is for a good experience with a company to difuse, even if you aren't happy with the "product". This is not that type of company.