SCAM!!! I have a better truth about the 60 Day Satisfaction Guarantee. We bought a Malibu from a GM dealer. We met all requirements of the 60 guarantee and chose to return the car. The dealer told us that we signed a waiver to the 60 day guarantee in lieu of a 500 dollar rebate. My wife and I sat and read every paper we signed when we purchased the car and none said anything about waiving the 60 day program. We asked the dealer for a copy of the page we signed and two days later my wife had to stop by the dealership to finally obtain a copy. What they gave her were two separate papers one with the 60 day policy and two boxes at the bottom to choose from. One box was accepting the policy and the other waiving it in lieu of 500 dollars. Guess which box was X'ed. The waiver. On a second page they had spelled my wifes name incorrectly and her signature was in a totatly different felt tipped pen than the X'ed box was in. So pretty much what is going on is the dealer goes back after the sale and fills this paperwork out and collects the 500 dollars. We had no such rebate in our bill of sale for the vehicle. GM said they cannot help us because they have paperwork(the dealer forged) that says we waived the guarantee at the time we purchased the car.