Just been asked for Â£17 UKP (~$26 USD) from Samsung for my FREE upgrade in the UK.

To all those "stop whining" posters, please give it up. The adverts said FREE. The retailer said FREE. The webite said FREE. There were no asterisks or pop-ups. Don't tell me that "may charge shipping" was written in Appendix 45 subsection (ii); I read the terms just like others here. The cost of shipping a CD within the UK is less than Â£1; from Asia or America, maybe Â£3-4. I'm quite happy to pay that much for a disk, and to still consider such a transaction essentially "free".

But Â£17 is not "shipping", it's a retail price - albeit a low one - for a product that I was promised FREE. If Samsung were charging me Â£1000, would that still be reasonable, simply because I was "warned" about "shipping"?