I fell for this - hook, line and sinker. Their 'free' 30 day trial just cost me $89 (which overdrew my bank account). After speaking to the customer service rep, I learned that if I gave them $59 of those dollars and accepted a $30 refund, I could keep the product that I'd received and get an immediately $30 refund. Otherwise, I have to pay for shipping and tracking to send EVERYTHING back to them at my expense and then wait 14 days for them to process the full $89 refund. DECEPTIVE ADVERTISING 101. I wish the BBB would do something about these guys. Shameful.