I bought the HR Block tax program and the Norton bundle from Offic Depot not realizing you need the orignal UPC code for both rebates. I went back to Office Depot and they gave me a refund of $15 to take care of the HR Block tax rebate. I sent the original UPC to Norton and I received the $80 Visa card today in less than four weeks. I also sent in a copy of the UPC code off the HR Block box and enclosed a note about two offers requiring the original UPC code. I called HR Block today to check on that rebate (which I had already received from the store)and the lady said it could not be honored since I sent in a copy. After explaining the situation and sweet talking her for a few minutes she processed the rebate as a one time courtsey just for me. Now I am $15 ahead of the game. Here is another tip. For the past twenty years I have been keeping a log in a notebook for every rebate I send in. I also keep copies of all the rebate slips, UPC codes and receipts. When the rebate comes in I check it off or if I don't receive it I call the company. After 567 rebates, I have only missed getting paid once but I have had several duplicates where I got paid twice.