I just checked the form and this is NOT what it says. There are 2 rebates for the Norton bundle. The $80 rebate requires the Norton UPC and receipts showing purchase of tax software but NOT a UPC from that. There is a $20 upgrade rebate that requires the proof of purchase but no UPC. Both rebates are valid and can be obtained. Here are the forms:

http://forms.young-america.com/125323_SB71-534-2011-12-06.pdf
http://forms.young-america.com/125322_SB71-533-2011-12-06.pdf

People who do not read rebate forms properly and follow the directions are the ones who have problems with rebates. Norton products routinely have two rebates and one needs the UPC and the other the POP. People who think they know better read POP as UPC and assume that the rebate is bad. They're wrong. See Marv's comment above for one example.

Are there some bad rebates? Yes. But I am sure that this is not one of them.

If you don't like rebates, shop at OfficeMax, which doesn't do them. Or shop at Staples, where almost all of their rebates can be submitted online as "Easy Rebates". No need to cut and mail anything.

Edgar replies: Since all the complaints were made, Symantec revised their rebate form, that's why you no longer see the UPC requirement for the tax preparation software included. Obviously, if was never there to start with, there would not have been a problem that generated so many complaints.