We gave up shopping at both Sears and Kmart several years ago because of issues like this. First was at Sears with a chainsaw and the new chains they sold (next to it) did not fit the saw! They were one link too long and the correct ones had to be "ordered" for a higher price. Then at Kmart during the summer clearance. Twice there were people in front of me with a cart full of children's clothing from the $1 clearance rack. Magically several items would not come up as $1 and a manager would be called. They would check and yep those items were on the "wrong" rack and would negotiate a price between what came up on the tag and $1. All the while the lines were getting longer! When the same setup happened the 2nd time we decided to never return, because to us it was clearly Not a mistake.