Anne - Thank you for that comment. Our group went on a campaign to notify all of our respective AGs and to date, NO action has been taken. Many of us got a form letter thanking us and stating that they will keep a file on Payless and monitor for patterns. NYS told me they would investigate and 5 months later, nothing. I sent a 155 page document to the US Attorney General because I felt so strongly the actions were criminal and they needed to be investigated immediately. They dismissed me, citing they don't get involved in civil cases on behalf of the consumer. The FTC sent me a link on how to avoid being a victim of fraud. It's been beyond discouraging to say the least.