I visited a MyPillow booth at a home improvement convention last fall. I asked why the Amazon reviews were so bad. The vendor told me that there are two versions of the product. He said that the true version is only sold on the official web site and at conventions. The other stores get a cheaper made version. That sounded shady to me. But, if it were true, it would be a horrible business decision. Why ruin the product's reputation by silently substituting a poor quality version to send to major retailers? This would be especially dumb to send to Amazon, which is guaranteed to have reviews posted.