I also am on a Medicare Advantage plan and use CVS. I use CVS Multidose that packages all my meds into daily packs. It is processed through a CVS retail location, however. I get a monthly call to ensure there have been no changes prior to a new box being sent. Many phone calls and notifications seem to enabled by default for new patients but can usually be turned off on the website or by asking not to be called. The CVS mail order site allows you to select what motivations you receive.

While I agree the fax sent to the doctor might seem like a greedy overreach I believe it’s also important to remember that your pharmacist was always meant to be a part of your “care teamâ€. We have become used to a system where the information flow was one way - towards the pharmacy. Now we have the technical and legal ability for bi-directional data flow. That can kinda seem like an invasion of privacy but it really should have been there all along.

We might not be able to control whether or not our pharmacist tells our doctors about our medication purchase patterns. The phone calls and emails can, however, be managed in most cases.