American Family Care has a D- rating from the Better Business Bureau. The BBB reports that the company failed to respond to 35 complaints.

https://www.bbb.org/csal/business-reviews/urgent-care-clinic/american-family-care-in-birmingham-al-50000217

https://www.bbb.org/csal/business-reviews/urgent-care-clinic/american-family-care-in-birmingham-al-50000217/reviews-and-complaints