Sorry, this time you are wrong. The terms "active" and "inactive" can be misleading. Just because some ingredients are termed inactive does not mean that they are unimportant or have no effect on how the product works. Particularly with eye drops in which the inactive ingredients effect how the active ingredients interact with the eye. I have Sjorgren's Syndrome which causes dry eye so I've used a lot of eye drops and I can tell you that just because two products list the same active ingredients does not mean they work and feel the same when they hit the eye. Those inactive ingredients can make all the difference. Perhaps in the interest of fairness you should have shown us the inactive ingredient list on those drops as well as the active list.
Here is a good overview of the subject of active/inactive ingredients I found after a brief Google search
https://thefeelgoodlab.com/blogs/the-lab/do-inactive-ingredients-matter
And here's the FDA on the subject
https://www.fda.gov/drugs/informationondrugs/ucm080123.htm

Edgar replies: Jim, the point of the story is highlighting the surprising fact that apparently the inactive ingredients CAN matter.