maybe the FTC should look into this.

they are either lying to the the customer or the govt.

sad part here is if it is the customer and they get caught the govt will fine them millions.

thats great for the govt who,will get all the money but lousy for the actual customer who paid all the money for lousy service.
just remember all the money the corporations who,get caught pay for lying and cheating comes directly from the people they lied and xheated so in the end the govt is getting more money feom the actual victim and the cictim hets screwed again.