It's a despicable way to treat employees, but I'm not surprised. When recommending who to use as a registrar and for webspace, my reply has always been "anyone EXCEPT GoDaddy." I've heard more complaints about GoDaddy holding domains hostage, refusing to release ownership, and changing terms & conditions after-the-fact. In one case, I was asked to transfer a URL to another registrar, and I had to literally threaten legal action against GoDaddy to get them to do what ICANN demands that they do.