I have successfully ordered online from Lowe’s many times, but 3 different times I have ordered a particular grill from Lowe’s to give as presents and have wound up canceling each order due to broken promises about delivery dates. The online ‘customer assistant’ is a joke, basically parroting what the website states. A live person customer service phone call usually has ‘no further information’ when, after changed delivery dates the grill is no longer in stock. I was able to get 2 out of the 3 grills elsewhere online - no names but the website rhymes with ‘fare’.