Digital coupons are exclusionary, discriminatory and disenfranchising. Stores are practicing ableism. ageism, and classism. This practice needs to stop. I take managers to task when all that is offered are digital coupons. I do not own a smartphone. This discriminates against people who have low vision, who do not have enough time to spend looking for a coupon (you have to scroll and scroll and scroll), they don't always work, they assume everyone is connected to the Internet (which is a false assumption). I had an evening manager tell me I could go to the public library to download the coupons. Right, to save 50 cents I will drive across town to the nearest library. How clueless and dense are some of these people.

These are barriers to access -- access to equitable pricing. This needs to stop. I am glad that you are sending letters. I have tried to talk to managers and tried to go through Safeway's upper managers in their corporate office. They do not return calls and could care less about this. Their stance is that this is the way of the future.

Time to petition the FTC --- this is pure discrimination. Only the elite can participate and get those prices. I have had cashiers shame me that I don't have a digital coupon and some will state they cannot give me me the digital coupon price. "I can't help it you don't have a smartphone." That's after I have already talked to the managers at Safeway and Kroger and they assured me that if a customer asks, the cashier needs to honor that.

This is also very divisive -- the haves and the have nots. I am glad to see that a formal letter has been sent. We need more consumer advocates.