We reside in 2 locations, one in New York City and one in Somers, NY. We have a an Amazon Prime account. Our Prime deliveries are invariably made on time. Late deliveries are rare, and when occurring, we receive an apologetic email from Amazon preceding the targeted delivery date advising us of it and giving a plausible explanation of why the delivery will be late (ie. inclement weather, shipment problems to Amazon and/or the supplier or whatever). Being a prime member also gives us streaming Prime Video, additional Amazon discounts and virtually free deliveries. We also receive a 5% across the board discount on almost everything coming from Amazon on our Prime card. Amazon's prices are usually the lowest around, although you may be able to snag a marginally lower price elsewhere after spending half a day searching for it on your computer or smart phone. And when you use a lower priced supplier, that's usually when your late delivery and other problems really begin. Lawsuits like this against Amazon can only make our purchases from it cost us more.