Enterprise Charged Him $3,300 for Damage Done AFTER He Returned His Rental Car

It sounds like the definition of chutzpah. A fellow in Canada rented a truck from Enterprise for a few hours. He returned it after the location had closed, parking it in their lot, and put the keys in their lockbox for after-hour returns. A week later, he got a bill for $3,300 for damage that was done after he returned the truck.

How in the world could they charge the renter for subsequent damage?

*MOUSE PRINT:

That’s right, tucked in the rental contract is an unexpected provision that the renter is responsible for any damage done to the vehicle until the vehicle is actually checked back in by an Enterprise employee.

But there is good news. After CBC started asking questions about this questionable practice, Enterprise relented and cancelled the consumer’s bill. But there is bad news: this provision is common to agreements of the major car rental companies. So do try to avoid returning any rental cars after hours.