Homeaglow’s TrustPilot Ratings Not As Represented

You’ve probably seen the ads for Homeaglow — the home cleaning service that claims to charge just $19 for the first cleaning.

To add credibility to their company, their tout a very high 4.8 star rating from TrustPilot.

However, when eagle-eyed reader David B. checked the TrustPilot website, the real rating was revealed.

*Mouse Print:

It got only 1.3 stars, not the almost five stars claimed on the company’s website.

And a synopsis of those almost two thousand reviews (not the over six thousand that Homeaglow touted) suggests the company is not delivering what it promised.

Most reviewers were let down by their experience overall. Customers express significant dissatisfaction with the service, frequently citing issues with pricing, subscriptions, and cancellations. Many consumers feel misled by hidden fees and unexpected charges, particularly concerning a recurring membership they were not aware of upon initial sign-up.

We asked the company for an explanation of how they could be claiming a near-perfect 4.8 rating from TrustPilot when the actual TrustPilot site gives them a failing grade. They did not respond.