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Clay Car Dealerships: We Hide Nothing*

Clay video

Finally, there is a car dealer that doesn’t play games. In its brilliant and funny video, Clay says that other car dealers have found “seven ways to bend you over and [stick it to you], but at Clay family dealerships we take a different approach.” 

The ad goes on to say “there are a lot of names for what goes on in a dealer’s showroom — hosed, cheated, scammed…” But, at Clay “we’ll show you each of the seven hidden ways car dealers take you,” “we’ll explain tricks like the bait and switch,” and “this is how cars should be sold — honestly, proudly, nakedly.” 

With the bad reputation that so many car dealers have gotten over the years, no wonder this dealer wants to try to set itself apart from the crowd. And, it is refreshing to hear that a car dealer really wants to be honest and open.

Now back to reality. Here is an ad from one of the Clay dealerships that appeared in the Boston Globe on April 28, 2007:

Clay ad small

*MOUSE PRINT: While the ad says that one can “buy for $22,702,” this Nissan, the smaller print above indicates that this artificially low bargain price was only arrived at by subtracting the buyer’s down payment of over $3000.

A down payment, whether in cash or trade, is never a discount off the price, but rather it is a means of partial payment of the total selling price. In this case, the real selling price is almost $26,000 (or maybe more), not the $22,702 represented as the “buy for” price.

To be fair to Clay, most car dealers in the Boston area play this same game of advertising a manipulated low price. That doesn’t make it right, but does make it common (unfortunately).

That said, if you are going to advertise the despicable nature of the dirty tricks played by other car dealers, why engage in one yourself? 

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Cheesy Changes: American Cheese Relabeled

Stop & Shop Cheese Singles SCan you spot the difference between these two packages of cheese slices?

They have the same UPC code, the same look, and probably the same taste faintly reminiscent of a product once called american cheese.

The one on the right is called “Pasteurized Process Cheese Food” and is currently being phased out in favor of the item on the left called “American Pasteurized Prepared Cheese Product.” So, big deal, they changed the name, you say. The name change had to be made because the ingredients no longer met the federal definition (the standard of identity) for “pasteurized process cheese food.”

*MOUSE PRINT:

ss cheese ingredients

Uncle Sam has a very specific recipe for mandatory and optional ingredients in “pasteurized process cheese food.”   In particular, this product must be a minimum of 51% cheese (isn’t that reassuring), and no more than 44% moisture.

In the early 2000s, Kraft Singles starting using “milk protein concentrate” in its products and that was not allowed by the federal recipe. Rather than change their recipe, Kraft renamed it to “american pasteurized prepared cheese product.” [See second story here.] There is no federal standard of identity for such a product.

Other brands, including store brands, have been slow to change, but most have now eliminated “cheese food” from their labels.

So what do you get in the new products? From the labels, it is not even clear if it contains american cheese anymore, or whether it is at least 51% cheese. What it does have is 50% more cholesterol than before, and almost 40% more salt.

And, to add insult to injury, the new Stop & Shop product, while still a pound, only weighs 453 grams instead of the old 454. How cheesy can you get?

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Totes Boots: Guaranteed Waterproof*

Totes waterproofTotes is synonymous with umbrellas and other foul weather gear.

Recently, Mr. Consumer was shopping for boots and found a pair of Totes boots. These were not the flexible rubber kind, but rather more like a real boot with more rigid sides and sole, and with fleecy lining. Of concern was the zipper. If the zipper fails, then the boot will be virtually useless.

What Mr. Consumer was not concerned about was that the boot was waterproof. It said so on the box, and also on the hangtag (right).

On the back of the hangtag, was a guarantee that Mr. Consumer had not noticed in the store:

*MOUSE PRINT:

 Totes guarantee

For boots with a list price of $59.99, one would certainly expect them to remain waterproof for more than one season, and for the company to stand behind them if they did not.

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