Starting September 14, General Motors is offering a 60-day satisfaction guarantee on any new 2009 or 2010 Chevy, Buick, GMC or Cadillac purchased between now and November 30th. The president of GM in a TV commercial says, “and if you’re not 100% happy, return it, we’ll take it back.”
You must keep the car for at least 30 days, and then you have another 30 days to return it. Don’t expect to get 100% of your money back, but pretty close.
*MOUSE PRINT: Among the many requirements are these:
- Buyback Price means the actual price you paid to the Participating Dealer for the Eligible Vehicle itself (after any rebates, discounts, employee discounts, or supplier discounts) plus applicable sales taxes you actually paid.
- The Buyback Price does not include the costs of any taxes (other than sales taxes), licensing, titling or registration fees, insurance, dealer installed accessories, aftermarket products or add-on equipment (other than factory options ordered with the vehicle), dealer fees of any kind, ancillary products including without limitation extended warranties or service contracts, finance charges, any negative equity (the amount by which a loan on a trade-in vehicle exceeds the dealer’s purchase price for the trade-in) or any other expenses incurred by the Buyer in relation to taking delivery of the Eligible Vehicle.
- Your Eligible Vehicle’s odometer must not have more than 4,000 miles since the Delivery Date.
- Your Eligible Vehicle must have been registered and insured in the Buyer’s name since the Delivery Date.
- Your Eligible Vehicle must have no more than $200 of damage as determined by GM or GM’s agent. Such damage may include, without limitation, internal or external scratches, scrapes, dents, odors, rips, burns, etc.
- Your vehicle must NOT be registered to a business, corporation, partnership, utility, federal, state or local government, rental car company or any other organization;
- You cannot return an Eligible Vehicle and repurchase a vehicle you traded-in when you purchased the Eligible Vehicle;
- You cannot trade in an Eligible Vehicle and then repurchase it later.
- You cannot sue GM over this program — arbitration only.
All in all, GM’s offer is advertised in a straightforward manner, and the “details” are consistent with the promises made and are not unreasonable (but for getting zero back on dealer-added options, accessories, and extended warranties).
See post below for update on the T-Mobile fee for paper bills.