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Scott Toilet Paper: Here We Shrink Again

In the continuing retail race to shrink the size of a sheet of toilet paper to that of a postage stamp, Scott 1000 sheet rolls have been downsized again.

Exactly four years ago, we reported on Scott shortening each sheet on the roll from 4 inches to 3.7 inches.

Now, they are making each sheet narrower too.

*MOUSE PRINT:

It went from a full 4.5 inches wide to just 4.1 inches wide. A four pack now has almost 42 square feet less paper — a reduction of nine percent.

When the company was asked why they narrowed each sheet, a customer service representative replied:

This makes Scott “comparable with other brands on the market shelf” … and that there was “a slight improvement to make it thicker.”

How much thicker are the sheets now? Probably not too much as the new package weighs a full five ounces less than the old one.

Scott has a long history of downsizing its 1000 sheet rolls: 

Original: 4.5 inches by 4.5 inches

Pre-2006: 4.5 inches by 4.0 inches

9/2006: 4.5 inches by 3.7 inches

9/2010: 4.1 inches by 3.7 inches

The cumulative effect on consumers of all this downsizing is significant. Today’s roll is a full 25% smaller than the original.  Maybe they need to rename the product Scott 750.

As with all products that are downsized inconspicuously, it is a sneaky way to pass on a price increase because the customer is paying the same price, but getting less.

Thanks to eagle-eyed Mouse Print* reader Karen S. for this submission.

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Tropicana Inconspicuously Downsizes Half Gallons of OJ

Can you tell the difference between these two cartons of Tropicana orange juice?

To the naked eye, they look identical but for one small thing tucked into the bottom right hand corner of the carton.

*MOUSE PRINT:

There is now five ounces less in the half gallon carton — just 59 ounces. One can’t peek inside to verify that it is not filled up as much as the old cartons, but that appears to be the case. To see if there really was less in the new carton, we weighed them contents and all to see if the new container was lighter.

*MOUSE PRINT:

Sure enough, the new container plus its contents weighs over a quarter of a pound less.

Mouse Print* asked the company why it downsized, and whether they were just underfilling the old containers to achieve a 5 ounce savings.  A customer service representative responded:

“Reducing our 64 ounce carton to a 59 ounce carton wasn’t a decision we took lightly. As you probably have heard, the Florida citrus industry has suffered the most devastating winter freeze and one of the smallest orange crops in 20 years. When the supply of oranges goes down the price goes up which impacts our costs. Instead of raising prices, we chose to slightly reduce the amount of juice and maintain the price. Our consumer research shows that most shoppers, when given a choice between a price increase or slightly less contents, prefer to hold the line on prices.”

You will notice that the second question about underfilling the new containers was not answered.

The question now becomes how long it will be before Tropicana’s competitors downsize their half gallons too.