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February 21, 2011

For Once, Good News in Airline Fine Print

Filed under: Travel — Edgar (aka MrConsumer) @ 6:15 am

It doesn’t happen often, but new fine print in the Delta Airlines frequent flier program, Skymiles, has good news for passengers.


Miles Expiration: Effective January 1, 2011, we eliminated our mileage expiration policy so you can earn and redeem miles without worrying if and when your miles will expire.

Previously, if you didn’t deposit or withdraw miles in your account at least once every 24 months, your miles would expire.


Award Redemption Fees: We no longer charge a fee for Award Ticket redemptions, even last-minute bookings.

Previously, there was no charge for redemptions only if made more than 21 days before departure. From 8-20 days, the fee was $75 USD; from 4-7 days, $100; three days or less, $150.

Hats off to Delta for doing something positive for consumers in their fine print. Now let’s see if the other airlines follow suit.

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  1. That’s nice, but why are they hiding it in the fine print? Do they want people to think the old policy is still in effect and spend the miles ASAP?

    Comment by Boris — February 21, 2011 @ 12:15 pm
  2. I guess this proves that nobody likes good news stories…

    Comment by Just_Gerald — February 24, 2011 @ 8:32 am
  3. Just_Gerald,

    I’ve been thinking the same thing.

    Comment by gert — February 24, 2011 @ 12:08 pm
  4. Well, I think nobody likes to *comment* on them (unless they disagree). They silently take the info and use it.

    Comment by Boris — February 24, 2011 @ 3:18 pm

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