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French Supermarket to Place Warning Labels on Shrinking Products

In a first of its kind move, Carrefour, the second largest retail chain in France, just announced that starting today (September 11) it is going to warn shoppers about products that have been downsized.

How are they going to do it? They are planning to place five-inch by five-inch warning labels on products that they believe have been subject to shrinkflation (where the product has gotten smaller without there being changes to it and the customer is paying more).

*MOUSE PRINT:

Carrefour shrinkflation warning

That roughly translates to: This product has seen its weight decrease and the price from our supplier increase.

Carrefour is initially targeting a Nestle-made coffee capsule called Dolce Gusto Grande Intenso, which has risen in price by 8% while shrinking in volume, Lay’s potato chips, Lipton ice tea, and Amora mayonnaise.

The company hopes this tactic will help them negotiate lower prices for shoppers.

In another pro-consumer move, the French parliament is set to debate a proposed law soon that would require manufacturers to clearly label products that been reduced in size but the packaging has remained the same.

We salute Carrefour for being the first retail chain to stand up to product manufacturers who try to pass on these sneaky price increases to consumers. Will any US supermarket chain have the guts to do the same thing?

Next week: We’ll have a new round of products where shrinkflation has taken its toll.

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Conagra Skimps Again: Wish-Bone Salad Dressing Watered Down

Shrinkflation’s evil cousin is “skimpflation” – where a manufacturer quietly reformulates a product with cheaper ingredients. And that is what Conagra just did to Wish-Bone House Italian salad dressing. They literally watered it down.

*MOUSE PRINT:

Wish-Bone House Italian

They reduced the oil content (and calories) by over 22-percent, and it appears they replaced it with water and over 30-percent more salt. (Water was already the primary ingredient in the dressing before this change.) Oddly, the amount of garlic was also reduced.

If this scenario sounds familiar, that is because last fall we spotlighted Smart Balance margarine when Conagra inconspicuously reduced its oil content by almost 40% and replaced it with water. That move made the front page of the New York Times, and drew outrage from regular users who posted over two thousand one-star reviews on its website. The backlash forced the company to reintroduce the original recipe earlier this year.

We asked Conagra about the watering down of their salad dressing including why they did it (we can guess to save money), why there was no flag on the label alerting shoppers, and whether they taste-tested the new recipe with users (we guess they didn’t). They have not responded to our questions.

If you want to post a complaint about their watered-down salad dressing, you can do it on the Wish-Bone website.

Thanks to Richard G. and Reddit for spotting this change.

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Are Zesta Saltines Being Short-Weighted?

Zesta saltinesThe internet has been buzzing about Zesta saltine crackers of all things (and so has reader J.C.). Some purchasers discovered when they opened the familiar one-pound boxes that the sleeves of crackers inside were as much as two inches shorter than normal.

*MOUSE PRINT:

Zesta inside boxes

What’s going on here? Both boxes still say 16 ounces. Are they short-weighting customers by putting far less in each box than the one pound that is supposed to be inside? We got out our trusty digital scale to find out.

*MOUSE PRINT:

Zesta box weight

Both boxes, the one with full stacks on the left and the one with short stacks on the right both weigh the same — one pound three ounces. How is this possible because there seemed to be so much less in short stack box?

So, we examined some (but not all) the sleeves of crackers to count how many were in each sleeve. Surely the short sleeves had to have many fewer crackers, right?

*MOUSE PRINT:

Zesta stacks weight

Not really. The box with the full sleeves had between 37 and 39 crackers per sleeve, while the short sleeves in the other box had between 35 and 39 crackers. And the shortest sleeve still weighed the expected four ounces. (Okay, let’s not quibble about the weight the plastic wrap.)

So we ask again — what is going on here? Is each cracker thinner but somehow more dense? A spokesperson for Kellogg’s didn’t shed much light on what actually happened, saying:

Zesta crackers are packaged by weight and not volume. Normal baking processes may lead to crackers with different thickness, so the number of crackers may vary from package to package.

It appears that this mystery will remain unsolved.