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Quiznos: Get Less for Less

Last year, Quiznos advertised their large deli favorites sandwiches for only $5 for a limited time in a series of commercials showing hungry people eating five dollar bills.  The commercial said that these sandwiches had more meat than comparable Subway footlong subs, and the ad ends with the announcer saying “get more meat.” More recently, Quiznos has been advertising “new lower prices” and “love what you eat for less.”

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A regular Mouse Print* reader recently wrote that it was his observation that during the $5 subs promotion, the “large” sandwiches seemed smaller than previously.  He asked a store employee about the tuna subs, and was told they were now putting 2-1/2 scoops of tuna in them instead of the old three scoops.

Mouse Print* made three contacts with Quiznos PR people to find out if their “large” sandwiches had been downsized, but did not receive an answer. Poking around online, however, the answer seems to be yes.  Here are the nutrition statements for various Quiznos sandwiches from November 2007, when the company first began to publish such information and several months before the promotion of their $5 subs:

*MOUSE PRINT:
 

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And here is the current nutrition statement for these same sandwiches cobbled together from their website. Note the changes in the calories column:

*MOUSE PRINT:

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You will note that the total calories dropped by about 15%, old versus new.  (Some would say that is a good thing since no single sandwich should contain a day’s worth of fat and calories.)

Clearly the company appears to have downsized its sandwiches.  Whether that was done so they could advertise  lower prices and make the public think they were getting a bargain, is unclear.  We can only take an educated guess.

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The 14 oz. Pint and Other Downsized Products — Part 1

The pace of products shrinking in size does not seem to have diminished during the winter of 2008-2009.

Here are some of the latest items that have been downsized:

*MOUSE PRINT:

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It is hard to see the difference in the two ice cream containers unless you look at them side by side. The subtle tapering of the new package would not be obvious to the casual purchaser.

*MOUSE PRINT:

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Paper towels is one of the categories of items that has been downsized repeatedly. This time, P&G is using the old trick of announcing a seeming improvement (“25% thicker quilts”) to divert your attention away from the fact that they are giving you 10 fewer sheets per roll.

We weighed the old and new towel packages. The new one weighed less, suggesting that the paper really was not 25% thicker and thus heavier. So Mouse Print* asked the company if in fact the towels were 25% thicker, or whether they just made the indentations in the paper slightly deeper.

Their non-response:

Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I’m sorry this wasn’t your experience. Please be assured I’m sharing your comments with the rest of our team.

 

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Purina: Even Dog Food Gets Downsized

It may be a good time to put your pooch on a diet because there is now less dog food in those big bags.

Recently an eagled-eyed Mouse Print* reader named Rose noticed that big bags of Purina One dog food had mysteriously dropped in weight by a full two pounds.

*MOUSE PRINT:

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As with most downsized products, the packaging looks the same except for the net weight statement. And since you are paying the same price, but getting less for your money, dog owners were hit with a sneaky price increase.

The folks at Purina were asked twice by email why they downsized some of their products, and twice the company declined to put in writing their reasons.  Instead they suggested we call their consumer information line.

As expected, the company’s explanation went like this, paraprhasing:

It was a difficult decision for us, but due to the cost of ingredients, transportation, and storage, we had to downsize some of our products.

Now that gas has come down in price, the representative did not know if the company would up-size its bags.  We can guess the answer, doggoneit.