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Holy Sheets: Paper Towel Size Madness

Have you shopped for paper towels lately? It seems that these paper manufacturers have conspired to confuse customers by putting crazy size comparisons on each package.

Four rolls of this is equal to eight rolls of that. Eight “giant” rolls are equal to 12 “regular” rolls. Six “mega” rolls are equal to eight regular rolls, but six “big” rolls are also equal to eight regular rolls, and six “huge” rolls are equal to 15 regular ones. Twelve “giant” rolls are equal 18 regular rolls, but 12 “big” rolls are equal to only 16 regular ones.

Doesn’t this drive you crazy? Why don’t they simply say in big letters (as opposed to the tiny print they use now ) exactly how many sheets are on each roll so you know what you are really buying.

*MOUSE PRINT:

sheets

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What’s the Beef?

It is, or should be common knowledge that some supermarket chains “zone price.” That means the price of items can vary from one neighborhood to another, usually depending on the level of local competition.

Stop & Shop, a large regional chain in the Northeast, uses zone pricing so it was no surprise that one of its big featured items recently was advertised at different prices in different stores.

What seemed like a very good price reduction, 40% off on porterhouse steaks (usually $11.99/lb, now $7.19) was actually lower two towns over where it was advertised for only $4.99 a pound.

SS Choice SS Select

MrConsumer raced to the meat counter to look at the $4.99 steaks but was immediately disappointed because the steaks were not well-marbled — a sign they would not be a very flavorful or tender steak.

*MOUSE PRINT:

The reason these steaks were cheaper also became apparent — they had a “Select” sticker on the package.

Most beef sold at retail is graded by the USDA. The highest grade is “Prime” followed by “Choice” and then “Select.” While “Select” steaks may be healthier because they are less fatty, they are likely not as tasty, tender, and juicy as a “Choice” or “Prime” steak.

If you look back at the advertisements above, you will see the USDA Choice shield on the steak on the left, but it is missing from the steak on the right. The steak on the right says “Select Fresh Bone-in New York Strip Steak, …” The average person would probably have skipped over the word “Select” because it appears to be used fancifully (like “hand-picked”) rather than indicating that the advertised steak is USDA Select grade.

While one might reasonably expect the advertised price to vary from one location of a chain to another, one would not expect the grade or quality of the same advertised product to be different as well.

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More Groceries Downsize – 2013 (Part 2)

There seems to be a sudden wave of products being downsized after a bit of a lull.

Beloved Charmin toilet paper, which believe it or not had 600 or 650 sheets on a roll when it was first introduced, has now been downsized again for the umteenth time, to just 164 sheets per “double” roll.

*MOUSE PRINT:

Charmin
[Click above to see original labels]

Not only does P&G give you fewer sheets now, they also narrowed each sheet by close to half an inch.

We asked P&G why they downsized Charmin and why they made each sheet narrower. They said they downsized “to provide consumer driven improvements without raising our pricing.” As to why they narrowed each sheet, the company said:

“While the roll width was reduced 3/8ths of an inch, this allowed us to invest in some additional features:

  • Comfort Cushions to enhance the softness of Charmin Ultra Soft—a key consumer need for our Ultra Soft users
  • A more flexible Charmin Ultra Strong—our Ultra Strong users want strength without making the sheet too stiff
  • A reduced roll width to improve how easily it flushes for our most demanding users

We also added some fibers taken away from the sides back into the rest of the sheet to put more fibers where you need them most to get the job done.”

Thanks to Richard G. for tipping us off to how Charmin is squeezing the customer.


Good old Ritz Crackers, which used to come in one pound boxes, and which was downsized a few years ago, has just been downsized again.

*MOUSE PRINT:

Ritz

ritz 2013

Thanks to Jamie M. for spotting the Ritz downsizing.


Lastly, for this downsizing roundup, we have Ocean Spray cranberry juice, which forever has come in 64-ounce bottles, but no longer does. They have been shrunk to 60-ounces. The old bottle on the left says “New Look,” which is usually a tip-off to a change in size, but this time it was a false signal. The new bottle also says “New Look,” and the ounces did drop. Go figure.

*MOUSE PRINT:

Ocean Spray cranberry juice

How did they do it? When looked at from the side, the top of half of the new bottle has been narrowed. Sneaky. Very sneaky.

*MOUSE PRINT:

Ocean Spray sides

Ocean Spray told Mouse Print* that it downsized some of its products because of rising costs it faced and “rather than raise the price at the point of sale.” As to the phrase “new look” appearing on both the old bottles and new bottles bottles, the company said it began using “new look” in October 2012 to differentiate its 100% juice products from its other product lines. And finally, here is their response to why the four-ounce drop in net contents was done so inconspicuously:

“The realities of the economy and the rising costs of goods mean we like many manufacturers have to make tough decisions about products and pricing. Our number one priority is making sure consumers have access to the product they want at a price point they can afford. The move to downsize our 100% Juice line from 64 oz. to 60 oz. was done in accordance with industry standards and was not concealed in any manner.” — Ocean Spray Spokesperson

Thanks to Lynnie B. for catching the Ocean Spray downsizing.