Consumer World Celebrates 30 Years: 1995 - 2025  
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Here We Shrink Again – Spring 2025

Shrinkflation slowed a little in early 2025, but now seems to be picking up a bit again. Here are some more products that have been downsized over the past six months or so.

Simply Orange Orange Juice

Except for store brand orange juice which in some cases is still 64 ounces, brand name OJ has had a steady decline in size going from 64 oz. to 59 oz. to 52 oz. and now to 46 oz. The latest casualty is Simply Orange whose carafes are now just 46 ounces. And in MrConsumer’s Stop & Shop, the price actually went UP 10 cents to $4.89! To look at the bottles head-on, it is hard to see how you lost a full glass of OJ in each one. You may be able to find old and new bottles side-by-side in your local supermarket right now.

*MOUSE PRINT:

Simply Orange 52 to 46 oz

Thanks to Richard G. for spotting this change.


Ruffles

Potato chip bags have been downsized for decades. The latest example is Ruffles whose bags are now down to 8.5 ounces from nine ounces. But rest assured, you’ll still get the same amount of air or perhaps a bit more in each bag.

*MOUSE PRINT:

Ruffles


Tide

Another category where there has been a lot of resizing is laundry detergents. The latest trend seems to be to keep the number of loads you get the same, but with fewer ounces of the product.

*MOUSE PRINT:

Tide 14 oz. less

In this case, big bottles of Tide shrank by 14 ounces, but you still supposedly could get 100 itsy-bitsy, teenie-weenie loads of laundry out of every bottle. The difference is usually explained by having some amount of water removed from the formulation. That makes the stuff more concentrated so you can use a little less in each wash load. Raise your hand if you actually do use less!

*MOUSE PRINT:

Tide 250 - 225 oz

Less popular these days is powdered detergent, but that doesn’t exempt them from being downsized. Here, 25 ounces was removed from each box, but you still theoretically are able to get 143 loads out of it. The question becomes what unnecessary ingredient have they removed from this dry product that doesn’t affect its cleaning ability? It certainly is not water. Thanks to Brendan B. for spotting this change at Costco.


Bounty Paper Towels

Paper products is another big category where we find shrinkflation. In this case, earlier this year, P&G downsized Bounty. In this case, their triple rolls went for 135 sheets down to 123. Thanks to both Richard G. and Brendan B. for spotting this.

*MOUSE PRINT:

Bounty lost a dozen sheets


Crystal Light

With summer not too far away, don’t expect your Crystal Light packages to make as many bottles of lemonade as before. The old six-pack has become a four-pack.

*MOUSE PRINT:

Crystal Light


Pure Leaf Tea

Another summertime beverage also is now giving you less per bottle — Pure Leaf tea. The half gallon bottles lost five ounces and are now just 59 ounces. But the bottles are about the same height. One trick they used was making the cap larger. They also had to taper the bottle, it appears. Thanks to Denise H. for this submission.

CORRECTION: Both these sizes still exist. The larger one is a shelf-stable product in the grocery/beverages section, while the smaller one is sold in the refrigerated case, unchanged. Thanks to Kevin M. for the clarification.

*MOUSE PRINT:

Pure Leaf tea


If you spot a product that was downsized, please provide details and try to submit a picture showing the old and new side-by-side as you see above to Edgar (at symbol) MousePrint.org. Thanks.

Consumer World Celebrates 30 Years: 1995 - 2025  
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Amazon Sued for Reneging on Some Instant Refunds

Rather than make customers wait until returned merchandise is actually received by them, Amazon has a policy of sometimes issuing instant refunds as soon as a shopper returns the product at a dropoff location like at Kohl’s, Staples, UPS, or Whole Foods.

*MOUSE PRINT:

Amazon advance returns

Of course, they reserve the right to reverse an instant refund that they issued if they never actually receive the returned items.

*MOUSE PRINT:

Amazon can recharge for returns not received

Back in 2023, Amazon was sued by a group of consumers from various states alleging that they properly brought goods to an authorized Amazon return location, got an instant refund, but then weeks and weeks later got emails claiming the goods had not actually been received by Amazon. As a result, their accounts were charged for the goods again.

In all these cases, when these consumers contacted customer service at Amazon, they acknowledged that their purchases had in fact been received, and were promised a credit and given an apology. None of them received a straight answer of how such mistakes can happen.

So Amazon is being sued in a class action for breach of contract, unfair or deceptive practices and unjust enrichment.

Just last week, a federal ruled against Amazon’s motion to dismiss, and said the case can proceed.

“Plaintiffs have adequately alleged that Amazon stole money directly from their bank accounts and continues to possess it unlawfully,” said Judge Jamal N. Whitehead of the US District Court for the Western District of Washington.

Consumer World Celebrates 30 Years: 1995 - 2025  
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Here We Skimp Again — Annie’s Shells & Cheddar

The new packages of Annie’s Shells and Aged Cheddar proclaim that the new recipe is cheesier.

Annie's shells

But the ingredients don’t exactly shout new and improved.

*MOUSE PRINT:

Annie's ingredients

Annie's cheesier

While cheese is still the predominant ingredient, the new cheesier version has had the butter and skim milk removed and corn starch – a thickener – added. The amount of salt has gone up. Worse, the amount of protein and calcium has gone down when one might have expected it to increase if there is more cheese in the product.

Many recent reviews on the company’s website pan the new recipe, saying things like:

Annie's review

Will companies never learn?