Updated every Monday!   Subscribe to free weekly newsletter.

American Express to Drop Benefits From Some Cards

American Express just announced that it is dropping a number of pro-consumer benefits from a number of its free credit cards.

Tucked on page five of MrConsumer’s October billing statement for his American Express EveryDay card was the bad news.

*MOUSE PRINT:

Amex benefits cut
List edited for easier viewing

So no more double the manufacturer’s warranty, return protection, etc. They are retaining but shortening “purchase protection” for items that are lost or stolen. And collision damage waiver on car rentals will still be offered. (See more details here.)

AMEX’s announcement continues a disturbing industry trend of reducing traditional card benefits that have provided cardholders who utilized them with very valuable perks. See our previous story about Citi dropping benefits on its cards a couple of months ago.

Share this story:

 


ADV
Updated every Monday!   Subscribe to free weekly newsletter.

Celebrities Fight Back Against Fake Product Endorsements

For the past 10 years, we have warned readers about fake news sites with stories that tout pills and face creams supposedly endorsed by big celebrities or reporters. In reality, those celebrities never actually used or promoted those products. Now the stars are fighting back against the scammers (See New York Times story.) Also, see our 2019 story, 2016 story and one from 2009.

Last week, Ellen DeGeneres and Sandra Bullock filed a lawsuit against 100 unspecified defendants who over the years have set up websites selling beauty aids usually on a free trial offer basis using their likenesses and made-up endorsements without authorization.

Here are excerpts from two such websites with fake stories and testimonials about products they never used:

Ellen and Sandra Bullock

Ellen never said this

All these types of sites use celebrities’ testimonials to convince potential buyers of the legitimacy and effectiveness of the products they are pitching. The offers generally end with a free trial period (just pay $5 for shipping). Inconspicuous fine print disclosures ultimately hoodwink unsuspecting buyers into receiving monthly shipments of the products for $70-$90 a bottle or jar.

We asked Ellen’s lawyer why they filed this suit.

“People are being defrauded in this massive scam using Sandra’s and Ellen’s names and images. Like Whack-A-Mole, for each fake site exposed, another one pops up. The complaint exposes the scam and how it works so people can avoid getting trapped in it, and provides a way to identify those responsible and profiting from it so they can be stopped and held to account.” — Michael Weinsten, Attorney for Ellen DeGeneres.

The lawyers are seeking compensatory damages, disgorgement of profits, punitive damages, and an injunction against the use of their clients’ likeness and name in the future.

We say, go get’m.

Share this story:

 


ADV
Updated every Monday!   Subscribe to free weekly newsletter.

Beware This Disingenuous Discount

When a web store offers 20% off upon entering a promo code at checkout, who wouldn’t use it? We all would. But here is an example from the Bath and Body Works website that may make you rethink always using a coupon code.

Bath and Body 5.99

For this purchase of some hand sanitizer, they are charging $5.99 for shipping. There is, however, at the top of every page a 20% off offer if you enter a particular promo code when you check out.

20% off

If you enter that code, something surprising happens.

*MOUSE PRINT:

$9.99 shipping

While you indeed get a $2.20 discount on the hand sanitizer, the price of shipping mysteriously jumps up $4 from $5.99 to $9.99.

What’s going on here? The answer is contained in a fine print disclosure elsewhere on their website:

*MOUSE PRINT:

shipping policy

The 20% off coupon which was applied to this order reduced the merchandise total to under their $10 minimum and thus a $4 surcharge was imposed. Most people would never realize that using a discount coupon could actually cost them money.

Share this story:

 


ADV