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Movie Candy — More Box Than Candy

Have you seen the price of movie candy lately? In Boston, AMC Theatres charges $3.99 to $4.49 for a box with just 3.5 to 5.5 ounces of candy inside. Yikes.

These boxes have come under scrutiny lately because of several class action lawsuits against major manufacturers. Shoppers allege they were misled by the packaging which makes it look like there is a lot of candy in the box, but in reality, most are only about half full.

Here is a story about it by Jeff Rossen, NBC’s investigative reporter on the Today Show (with MrConsumer at the end).

Rossen Reports Movie Candy
Click to watch video

When manufacturers over-package a product creating empty space inside that has no function other than to make consumers think they are getting more for their money than they really are, that is called slack fill, and it’s illegal under federal law (and the law of some states). It is not illegal if the empty space is needed because of settling of the product, or because the machinery to fill the package requires it, or the space is needed to protect the product (such as the cushioning pillow created by large potato chips bags).

Here’s another example not part of a lawsuit. This is a huge box of Bazooka bubble gum — maybe six or seven inches long and over an inch thick. Sure looks like it has a lot of gum inside.

Bazooka

But when you stack up the contents, you get much less than meets the eye given the size of the box.

*MOUSE PRINT:

Bazooka contents

Although the net weight is on the package, and fine print on the back says there are “about 19” pieces inside (there were 18 in this box), the FDA and courts have ruled that having the net weight on the package is an independent requirement separate from the requirement not to use deceptive packaging.

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Staples Charges for Staples!

MrConsumer is not fortunate enough to have a copy machine, so whenever he needs copies, he goes to his local Staples store. They have self-service machines where copies are now 12 cents each. Whatever happened to three-cent copies?

As most users of copy machines know, you have to select the number of copies, whether you want the machine to collate multi-page documents, staple them, etc. Choosing all those options, MrConsumer was surprised to learn that a new charge was placed on his bill.

*MOUSE PRINT:

Staples receipt

For my six-page document that I made three copies of, I was charged six cents for three staples — two cents apiece. Traditionally there was never an extra charge if you wanted your copies stapled at these machines. And yes, there was a manual stapler nearby that I could have used instead. And yes, the two-cent charge was disclosed on the copy machine payment screen for the job.

But the cost of a staple is so minimal that it baffles MrConsumer why any company would charge extra for one — and comparatively, a lot extra. At retail, Staples sells boxes of 25,000 staples for $6.79 — or 0.0002716 each. Put another way, Staples is charging customers at least 74 times its cost per staple.

We asked the company why it was doing this, and whether they thought this was a bit excessive. A Staples media representative responded:

Staples has recently rolled out new and improved self-service copy machines that are focused on ease of use and convenience, and provide a range of services that were not easily available before – scanning, printing from email and the cloud, stapling and faxing. This allows the customer to pick and choose how they want to print something, best fitted to their needs, with add on services such as stapling for a nominal fee, similar to other retailers.

Alternatively, customers can collate and staple their documents themselves free of charge. There are always staplers available and free to use on the counters near the copy & print area.

Here’s my two-cents-worth: I’m sorry, sometimes companies go too far in their penny-pinching practices.

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Uncommon Way to Save on Rental Cars

A friend recently called MrConsumer to complain about high rental car rates in Florida, which used to be available at giveaway prices for years. Not anymore. He was seeing rates in the $500-range for two weeks in St. Petersburg/Clearwater, Florida. Yikes!

He then saw one rate at Budget for $458 — a bargain by comparison — and grabbed it.

PIE reservation

Some bargain.

MrConsumer went to checking around to see if he could find a lower rate. What infrequent travelers may not know is that there are coupon codes and rental car group discounts available if you know where to look. You’ll find these codes and coupons at places like warehouse clubs (no membership required generally to reserve, but you may be asked for a membership number at the rental counter), at membership clubs like Entertainment.com and AAA, and through various other organizations.

*MOUSE PRINT:

Budget coupon

Using those codes only yielded prices in the low $400s. To save a lot more, you have to use a technique that rental car companies don’t advertise.

*MOUSE PRINT:

Instead of picking up the car at the airport, get it at an in-town location. You can still drop it off at the airport on the way home for convenience and not pay any airport fees.

Going through the pricing exercise again, selecting Clearwater, FL instead of PIE (the airport) as the pickup location, yields dramatic savings.

downtown prices

$291 instead of $458! Of course, you have to get downtown from the airport. But, in this case, it is under three miles away and less than a $10 taxi ride.

These techniques won’t work in all cases, but as you shop for a car rental, give it a try. And don’t forget to keep checking back to see if prices have dropped. In most cases, you can cancel the old reservation without penalty and just make a new one at the lower price.

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