Updated every Monday!   Subscribe to free weekly newsletter.

Hackers Are Trying to Break Into Your Accounts — See the Proof!

Regular reader David B. wrote recently to say that hackers are working relentlessly to break into people’s accounts using passwords they have found online from big data breaches.

He suggested I look at my Microsoft account to see a sample of what he was talking about. So I did that. And…. WOW…. every few hours hackers from around the world were trying to log into my account.

*MOUSE PRINT:

Microsoft security log

Scroll down the list.

Do you believe this… crooks from Brazil, Argentina, Russia, China, Ukraine, Bosnia, Chile, etc. are trying to access my account multiple times a day!

What can you do to protect yourself? I’m no security expert, but at a minimum turn on two-factor authentication on your various accounts, so it is not just a simple password that is needed to log in. You will typically instantly be sent an email with an additional passcode that you have to enter in order to access your account. Using a passkey is another way that some sites use where face recognition or a fingerprint is needed to authenticate your access.

To check your own Microsoft account for hacker activity, go to Account.Microsoft.com, and sign in. Once you do that, select “security” from the menu, and then “View my sign-in activity.”

You will be shocked.

Here are some resources to help improve your computer security:

  • How to turn on 2-step verification on your Microsoft account;

  • How to secure your Google account;

  • Online privacy and security tips from the FTC;

  • 12 simple things to do to be more secure online.

    Share this story:
  •  


    ADV
    Updated every Monday!   Subscribe to free weekly newsletter.

    Conclusion to MrConsumer’s Tempur-Pedic Mattress Saga

    Costco Tempur-PedicBack in February, MrConsumer told you about his decision to buy a $2,000 Tempu-Pedic Supreme mattress sight-unseen from Costco.com after trying the hardest to learn its specs and test the most similar model in a retail store. This was contrary to his long-held belief and counsel to never buy a mattress mail order. (See original story.)

    The mattress and foundation arrived on a cold day in mid-February. The delivery people warned me that it was frozen because it had been in the truck for a long time. And yep, it was literally hard as a rock.

    Once it came to room temperature, it still felt very hard despite the fact this was a “medium” firmness mattress, not a “firm” one. Jumping into bed that night felt like hopping onto a board. I am quite familiar with memory foam mattresses having had one for over 10 years, where you only slowly sink into it (and then have to climb out of that hole to roll over). And I was aware that memory foam tends to become firmer when in a cooler environment.

    The next day, I decided to heat it with an electric blanket hours before bed to try to soften it up. That worked only slightly, but am I really going to have to use an electric blanket on it even in the summer? I keep my bedroom at 65 degrees year-round, which is right in the optimal temperature range (65° – 75°) for their mattresses according to the Tempur-Pedic website.

    I called the dedicated Costco-Tempur-Pedic hotline and was advised to walk on it, to speed up the breaking in process. So for four days in a row, I paced back and forth on every inch of it 15 minutes at a time. It did not make one bit of difference.

    To demonstrate how hard the mattress felt even after having it for a week, I made a video showing me knocking and pounding on it like a door and even being able to bounce a half-dead tennis ball off it.

    *MOUSE PRINT:

    Needless to say, I called Costco-Tempur-Pedic to take back the mattress. And they did so without any pickup fees or hassle (part of the reason I felt protected buying from them in the first place). A few weeks later, I got a full refund.

    Lesson learned.

    Share this story:

     


    ADV
    Updated every Monday!   Subscribe to free weekly newsletter.

    Publix Sued Over Manipulating Package Weights on Sale Items to Hide Overcharges

    Publix was recently sued by a Florida consumer alleging that the supermarket chain was systematically overcharging consumers on various products sold by weight such as meat department purchases.

    For example, in January 2025, the consumer saw that pork tenderloins were on sale for $4.99 a pound instead of the regular $6.99.

    Publix pork from lawsuit

    The package she bought was marked with the full price of $6.99 pound, totaling $17.61 for 2.52 lbs. of pork. At the self-checkout, the consumer is shown the sale price of $4.99 a pound, but the weight of the pork has been pumped up by just over a pound, and she is charged $17.61 just as the package is marked — an overcharge of about $5.04.

    *MOUSE PRINT:

    Publix pork checked out

    Irrespective of the finagling of the net weight of the product on the checkout screen, one would hope that most shoppers would recognize that the advertised sale price of this item was not on the package, and therefore she better be sure she is charged the lower sale price when paying. But she isn’t. She is charged the full regular price. Both the screen and sales receipt show that only the regular price was charged, while misleading the consumer into thinking that she saved $7.06.

    Now, why does the company seemingly go to the trouble of inflating the net weight of the package on the checkout screen? It is not shown on the receipt and most consumers are not likely to catch the discrepancy between it and what is on the package anyway.

    The lawsuit shows example after example just like this one where meat department and other random weight items are only price-marked with the regular price and not the advertised sale price. And for each of those items when purchased, the consumer was charged the full price and did not get the benefit of the sale price.

    But, there is something about this case that simply does not make sense. Are all the examples of overcharges alleged in the complaint just the tip of the iceberg at Publix, or is there something about those particular packages that makes them the exception? For example, are most meat items on sale normally labeled with the sale price and thus ring up correctly at the checkout but these are the exceptions?

    The Publix PR folks would not comment on the case, nor even answer that simple question. And the law firm that filed the case did not respond to our inquiry either.

    So MrConsumer enlisted the help of the former director of the Massachusetts Division of Standards (our weights and measures department) who winters in Florida and lives not far from a Publix supermarket. I asked him to check sale items in the meat department to see if they are properly marked with the advertised sale price or are they like the pictures above from the lawsuit and only have the regular price on them. He confirmed they were all properly marked with the sale price per pound.

    *MOUSE PRINT:

    Correctly priced packageCorrectly priced sale items found recently by us

    In addition, a friend in Florida went to her Publix, and found that the two meat items on sale last week were properly marked with the sale price on the label.

    This suggests to me that if the Publix practice is to properly mark sale items with the sale price, then the examples in the lawsuit might have been handpicked deliberately as the few packages that somehow escaped being relabeled when they went on sale. That doesn’t excuse the overcharges on them but means the problem may not be as extensive as the lawsuit might lead some to believe.

    What is also strikingly odd is the similarity that this case has to one settled last year against Walmart claiming the exact same thing. Is it possible that two completely independent companies have the same cockamamie checkout software that automatically fabricates the net weight of meat sold to mislead consumers into thinking they saved money?

    Please share your thoughts in the comments.

    Share this story:

     


    ADV