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Quiznos: Where’s the Lobster?

A TV commercial from Quiznos caught MrConsumer’s attention a couple of weeks ago. They were promoting a lobster sandwich, but the lobster looked funny. The pieces were uniform in shape, and looked more like tater tots than lobster pieces.

A second viewing of the commercial and freezing it explained all.

*MOUSE PRINT:

lobster sandwich

There is only 51% lobster in the fish portion of the sandwich. But to their credit, they did not call it “lobster sandwich” but lobster and seafood sandwich. And the only way that “lobster” could come first in the name is if the sandwich had (slightly) more lobster than “seafood”.

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That 100% Lemon Juice May Not be 100%!

We have all bought quart bottles of lemon juice, and probably assumed we were getting 100% lemon juice, just as the label specifies. Well, a little birdie tipped off the National Consumers League that they may be in for a surprise if they tested some of the bargain brands.

And that’s what they did for these four bottles found at discount and dollar stores:

lemon juice

It turns out that all four products were watered-down substantially.

*MOUSE PRINT:

“NaturaLemon 100% Lemon Juice from concentrate – Natural Strength” contains only about 35 percent lemon juice.

“Lira 100% Lemon Juice from concentrate” contains only about 25 percent lemon juice.

“Lemon Time Lemon Juice from concentrate” contains about only 15 percent lemon juice. The product states on its front label, “Contains 100% Lemon Juice with added ingredients.”

“Pampa Lemon Juice from concentrate” contains only about 10 percent lemon juice. The product states “Made with 100% Juice.” The label also includes the statement “Natural Strength.”

Right now, the average consumer has no way of knowing whether they are buying a diluted product or the real thing. We can only hope that by bringing this issue to the attention of the FDA, the government will move to remove these and other adulterated products from the market.

To view a video report about diluted lemon juice, click here.

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Bank Fine Print: You Pay for Our Lawyer (Even if We Lose)

Pew Charitable Trusts released two studies over the past couple of years about checking account agreements that only a lawyer would understand.

Buried in these lengthy documents are some nasty clauses, including one like this:

*MOUSE PRINT:

Disputes Involving Your Account

You agree to be liable to us for any loss, costs, or expenses, including reasonable attorney’s fees, that we may incur as a result of any dispute involving your Account. You authorize us to deduct any such loss, costs or expenses from your Account without prior notice to you. This obligation includes disputes between you and us involving the Account and situations where we become involved in disputes between you and an authorized signer, another joint owner, or a third party claiming an interest in the Account. Also, it includes those situations where you, an authorized signer, another joint owner, or a third party take some action with respect to the Account which causes us to seek the advice of counsel, even though we do not actually become involved in the dispute. –PNC Bank disclosure

In plain English, this says that if they have to hire a lawyer because of a dispute relating to your account, whether you sue them or they sue you, or something else causes them to consult a lawyer, they can deduct the cost from your account without notice. They make no exclusion should you be right and win your case.

According to the Pew study, four of the 12 banks they examined had clauses similar to this, including HSBC Bank and TD Bank. They are asking the Consumer Financial Protection Bureau (CFPB) to look at issues like this, and require better disclosure or elimination of unreasonable contract terms.

For more information about this sneaky practice, you can read this LA Times story.

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