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Quiznos: Get Less for Less

Last year, Quiznos advertised their large deli favorites sandwiches for only $5 for a limited time in a series of commercials showing hungry people eating five dollar bills.  The commercial said that these sandwiches had more meat than comparable Subway footlong subs, and the ad ends with the announcer saying “get more meat.” More recently, Quiznos has been advertising “new lower prices” and “love what you eat for less.”

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A regular Mouse Print* reader recently wrote that it was his observation that during the $5 subs promotion, the “large” sandwiches seemed smaller than previously.  He asked a store employee about the tuna subs, and was told they were now putting 2-1/2 scoops of tuna in them instead of the old three scoops.

Mouse Print* made three contacts with Quiznos PR people to find out if their “large” sandwiches had been downsized, but did not receive an answer. Poking around online, however, the answer seems to be yes.  Here are the nutrition statements for various Quiznos sandwiches from November 2007, when the company first began to publish such information and several months before the promotion of their $5 subs:

*MOUSE PRINT:
 

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And here is the current nutrition statement for these same sandwiches cobbled together from their website. Note the changes in the calories column:

*MOUSE PRINT:

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You will note that the total calories dropped by about 15%, old versus new.  (Some would say that is a good thing since no single sandwich should contain a day’s worth of fat and calories.)

Clearly the company appears to have downsized its sandwiches.  Whether that was done so they could advertise  lower prices and make the public think they were getting a bargain, is unclear.  We can only take an educated guess.

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BJ’s $149 Cruise: Don’t Expect the Advertised Extras

bjscruiseThere are some unprecedented bargains being offered in the cruise industry these days.

Here is an offer from BJ’s Wholesale Club for a four-night cruise for an amazing $149 — just $37 a night.

Besides that, they are promising getting up to $500 of credit to spend on the ship and even, possibly, a BJ’s gift card of up to $200.  Sounds like they are going to pay you to take this trip.

When you begin to get the details of the trip, the promises change.

*MOUSE PRINT:

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In one place, it indicates that the onboard spending is only “up to $100” and in another place the onboard spending is a $200 coupon booklet.  Neither of those is the up to $500 promised.  Worse, when you click the “see details” link, more bad news is delivered.

*MOUSE PRINT:

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Looks like we do not qualify for any shipboard credit on two counts: (1) it only applies on trips of six days or longer; and (2) the advertised $37 rate is for an inside cabin, and only outside cabins qualify.

As one clicks further, hope is restored with this:

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And hope is dashed by the fine print footnote:

*MOUSE PRINT:

Carnival onboard savings booklet offer is valid only for new individual bookings made between 3/3/09 and 4/1/09 for oceanview staterooms on all sailings of 5 nights or longer, departing after 5/1/09.

Finally, what about that BJ’s $200 gift card that was advertised?  Well, we lose on that score too because we don’t meet the minimum purchase requirement.

*MOUSE PRINT:

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On checking with a reservation specialist at BJ’s Travel, one further learns that the $149 rate is an interior room with only bunk beds (ouch), and with taxes and fees comes to $201.73.  To upgrade to two lower beds is an additional $30 per person.

When asked whether the email advertisement was deceptive because the advertised price did not include the extras stated, she said that it was not misleading because the advertised rates have certain restrictions and criteria for getting those rates.

But there is good news, we do qualify for a reduced deposit. Thanks for nothing.

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The 14 oz. Pint and Other Downsized Products — Part 1

The pace of products shrinking in size does not seem to have diminished during the winter of 2008-2009.

Here are some of the latest items that have been downsized:

*MOUSE PRINT:

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It is hard to see the difference in the two ice cream containers unless you look at them side by side. The subtle tapering of the new package would not be obvious to the casual purchaser.

*MOUSE PRINT:

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Paper towels is one of the categories of items that has been downsized repeatedly. This time, P&G is using the old trick of announcing a seeming improvement (“25% thicker quilts”) to divert your attention away from the fact that they are giving you 10 fewer sheets per roll.

We weighed the old and new towel packages. The new one weighed less, suggesting that the paper really was not 25% thicker and thus heavier. So Mouse Print* asked the company if in fact the towels were 25% thicker, or whether they just made the indentations in the paper slightly deeper.

Their non-response:

Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I’m sorry this wasn’t your experience. Please be assured I’m sharing your comments with the rest of our team.

 

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